Q. Is my personal and credit card information safe?

a. Our website is secured using a Rapid SSL Certificate. This ensues that all information you send to us via the World Wide Web will be encrypted. No credit card information is kept on file.

Q. What taxes are paid?

 a. All Federal tobacco and tube excise taxes are pre-paid and included in our prices. Consumers are responsible for reporting and paying any state/local taxes that may be due. http://www.taxadmin.org/fta/link/ Online and Mail Order Cigarette sellers are required by the "Jenkins Act" to report their out of state sales. Since Value Tobacco doesn't sell cigarettes, we are not required to do so.

Q. What if one of my items is out of stock?

a. We will email you within 24 hours to advise when we could get your purchase to you and find out what you would like to do.

Q. What are the difference between full flavor and light tubes?

a. There is no difference at all as far as strength, the difference is in the look of your cigarette. Full flavor tubes have brown tips and lights have white tips and all menthol tubes are white tipped. kings full flavor, kings light and kings menthol have 17mm filters. 100mm full flavor, 100mm light and 100mm menthol have 25mm filters.